Privacy policy

Last updated: February 12, 2026

At INDAAH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

This includes information you voluntarily provide when placing an order, signing up, or contacting us, such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via payment providers)

  • Account login details (if applicable)

Order Information

When you make a purchase, we collect:

  • Product purchase details

  • Transaction history

  • Payment confirmation details

  • Delivery and shipping details

Device and Usage Information

We may automatically collect certain technical information including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on website

  • Referral sources

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Processing and fulfilling your orders

  • Providing shipping and delivery updates

  • Communicating regarding your purchases or inquiries

  • Improving our website, products, and customer experience

  • Sending promotional emails or marketing messages (only if you opt in)

  • Preventing fraud and ensuring secure transactions

  • Complying with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Understand user behaviour and traffic patterns

  • Provide relevant product recommendations and advertisements

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Third-Party Services

We may share your information with trusted third-party service providers to operate our business effectively. These may include:

  • Payment gateways

  • Shipping and delivery partners

  • Marketing and analytics providers

  • Website hosting platforms (such as Shopify)

These third parties only receive the information necessary to perform their services and are required to protect your data.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we take reasonable steps to safeguard your data, no online transmission or storage system can be guaranteed to be completely secure. Customers are encouraged to maintain confidentiality of their account credentials.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data (subject to legal and operational requirements)

  • Opt out of marketing communications at any time

  • Withdraw consent for data usage where applicable

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain legal and accounting records

  • Resolve disputes

  • Enforce our agreements

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.

We encourage customers to review this policy periodically.

9. Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

10. International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at indaahinfo@gmail.com