Terms of service

Last Updated: 12 February, 2026

Welcome to INDAAH. These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

1. Account Terms

By using our website, you confirm that:

You are at least 18 years of age or using the website under supervision of a parent or guardian.
You provide accurate, complete, and current account and purchase information.
You are responsible for maintaining the confidentiality of your account credentials.
You accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors or inaccuracies at any time.

We accept payments through secure third-party payment gateways. By placing an order, you authorize us to charge the full order amount through your selected payment method.

3. Product Descriptions

We strive to ensure that product descriptions, images, and specifications are accurate. However:

Actual product colours and appearance may slightly vary due to lighting, screen resolution, or photography.
Minor variations in jewellery design or finish may occur due to manufacturing processes.

We do not guarantee that all product descriptions or website content are error-free.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. We reserve the right to:

Refuse or cancel orders at our discretion
Cancel orders due to product unavailability, pricing errors, or suspected fraudulent activity

If your order is cancelled after payment is made, we will notify you and process a refund or store credit as applicable.

Orders may be cancelled by customers only before dispatch.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Estimated delivery timelines are indicative and may vary due to factors beyond our control.

Customers are responsible for providing accurate shipping information. We are not liable for delivery failures caused by incorrect or incomplete address details.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

We reserve the right to refuse returns that do not meet our return eligibility criteria. Refunds, exchanges, or store credits will be processed as per the conditions mentioned in our policy.

7. Prohibited Uses

You agree not to use our website or services for:

Any unlawful or fraudulent activities
Violating any local, national, or international laws or regulations
Uploading or transmitting harmful code, viruses, or malicious software
Attempting to hack, disrupt, or interfere with website security or operations
Misusing product content, images, or intellectual property without permission

Violation of these conditions may result in termination of access and legal action where applicable.

8. Intellectual Property

All website content, including text, images, graphics, logos, product designs, and branding, is the property of INDAAH and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law:

INDAAH shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our total liability for any claim related to product purchase shall not exceed the amount paid for that product.
We do not guarantee uninterrupted or error-free website operation.

10. Third-Party Services

Our website may include services or links provided by third parties such as payment gateways or courier partners. We are not responsible for the policies, performance, or actions of third-party providers.

11. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms at any time. Updated Terms will be posted on this page with the revised date.

Continued use of our website constitutes acceptance of updated Terms.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in [CITY / STATE], India.